Media Relations

Facility accounts

Facebook

• Bioclean Aquatic Centre
• Lloydminster Cultural & Science Centre
• Lloydminster Golf & Curling Centre
• Servus Sports Centre

Instagram

• Lloydminster Cultural & Science Centre

Twitter

• Lloydminster Golf & Curling Centre

How we engage

We reserve the right to remove any content, or not respond messages that include any of the following:

• Profane language or content;
• Content that promotes, fosters or perpetuates discrimination based on race, creed, colour, age, religion, gender, marital status, status regarding public assistance, national origin, physical or mental disability or sexual orientation;
• Inappropriate sexual content or links to such content;
• Conduct or encouragement of illegal activity;
• Information that may tend to compromise the safety or security of the public, public systems or employees of the City;
• Personal information or personal health information of others;
• Content that violates legal ownership interests of any other party;
• Express political views;
• Inaccurate or misleading information;
• Commercial endorsements or solicitation;
• Violate the bylaws, policies or procedures of the City of Lloydminster;
• Materials that are owned/copyrighted by the City of Lloydminster, including but not limited to images, screenshots, video, and any other information unless approved by the Communications department of the City of Lloydminster.

Availability

We update and monitor our social media channels during regular business hours (8 a.m. to 5 p.m., Monday to Friday). On occasion, we may update content outside of our regular business hours to report on events that occur during evenings or weekends, or to report important information. Any messages or questions we receive outside of our regular business hours will be reviewed at the beginning of the next business day.

For time-sensitive requests, please refer to our Staff and Facility Directory or contact City Hall at 780-875-6184. Other feedback and concerns can be submitted online.

At the discretion of the City, communication may be redirected to phone or email. The reasons for this request would include but are not limited to, privacy concerns, relevance or amount of detail required to resolve.

Third-party content

We may retweet, like and share information from third-party accounts that may be of value to our community. Retweets, likes and shares should not be interpreted as an endorsement of the originator or any organization.

Content posted by third parties does not represent the views of the City of Lloydminster. We cannot, and do not, guarantee users privacy on third-party social networking websites, as users are subject to the terms and conditions of the specific application on that website. Users should review and agree to the third-party terms and conditions before participating.

We will not be held responsible for any losses or damages suffered as a result of using third-party social media sites. Those using social media participate at their own risk and for their own benefit, and in doing so, accept that they have no right of action against the City related to such use.

Disclaimer

By engaging on our social media channels, users acknowledge and consent that their comments or messages may become part of the public record and used in official City of Lloydminster documentation. It is at the City of Lloydminster's sole discretion as to which comments or messages will be saved to form part of the City's official business records.

A link between the City's social media channels and any other website does not imply an endorsement or sponsorship by the City of Lloydminster of that website, or the creator of that website.

The City is not responsible for the authenticity or suitability of content posted to its social media channels by other users.

Privacy statement

The City of Lloydminster will adhere to all applicable legislation regarding privacy and freedom of information. We are subject to Saskatchewan’s Local Authority Freedom of Information and Protection of Privacy Act (LA FOIP). The City of Lloydminster considers personal information to be confidential, our policy is to not disclose any personal information gathered online to third parties unless disclosure is required by law, or for the purposes of a criminal investigation.

Questions?

If you have any questions or concerns about our social media guidelines, or how we apply them, please contact us.