Billing and Payments

Home Your City Hall UtilitiesBilling and Payments

What is paperless e-billing?

Paperless e-billing occurs when you receive an emailed version of your bill instead of a paper bill. It contains the same as information as your paper bill and can be viewed, downloaded and saved in a PDF format.

You can still pay your bill a number of different ways, as outlined below.

Paperless e-billing benefits

Fast and easy - fill out a simple utility paperless e-bill form and you're done
Convenience - utility e-statements will be emailed right to your inbox and you can pay it anytime, anywhere
Environmentally friendly
Secure
24/7 access to utility account history and current consumption charges through Virtual City Hall
Reduce paper clutter

Ways to pay

Pay and access your account online

You can pay your utility bills online anytime through Virtual City Hall. Virtual City Hall is the City's self-made tool for customers to view, print and pay bills online. Fill out the Virtual City Hall Form to get started.

Pay by online banking

To pay through your financial institution's online banking, you will need your payee name and water account number. Contact your financial institution to find out your payee name. The most commonly used payee names are: Lloydminster City of - Water; Lloydminster Water; Lloydminster (City) - Water or Lloydminster (City of) Water & Sewer.

When paying via online banking, please do not include the decimal when entering your account number.

Pay by phone

Phone-in payment can be made by Visa or MasterCard at 780-875-6184 Ext. 2129. Please have your water account information available before calling.

After hours

For after-hours payments, a mail slot is available at the west entrance of City Hall. The mail slot is accessible Saturdays, Sundays and holidays from 8 a.m. to 6 p.m.

Hours of operation

Monday to Friday: 8 a.m. to 5 p.m.

Closed Saturday, Sunday and holidays

Pre-authorized debit

To set up pre-authorized debit payments, you must complete a Pre-Authorized Debit Agreement and drop off or mail this form, along with a void cheque, to Lloydminster City Hall.

Utility Bill Rates

The City of Lloydminster has recently changed utility invoices to reflect monthly billing.

Review the important changes to your utility invoice

Learn more about how to read your utility invoice, payment options and contact information here.

Garbage and landfill fees

Garbage and landfill Fees: $20/month

Includes:

Waste, organics and blue bag collection services: $16
Waste and organics disposal: $4

Stormwater fee

The rate structure reflects an equitable way to fund Lloydminster's stormwater system. Rates are set based on lot size, with 94% of all properties within the City contributing to the $13/month minimum rate.

Regular Rate
Lot Size (square metres)	Rate ($/month)
Up to 2,000	$13.00
2,001 - 7,000	$20.00
7,001 - 12,000	$130.00
12,001 - 17,000	$195.00
17,001 - 22,000	$260.00
22,001 - 30,000	$325.00
30,001 up	$480.00

Vacant/Undeveloped Rate
Lot Size (square metres)	Rate ($/month)
Up to 2,000	$3.30
2,001 - 7,000	$5.00
7,001 - 12,000	$32.50
12,001 - 17,000	$48.80
17,001 - 22,000	$65.00
22,001 - 30,000	$81.30
30,001 up	$120.00

Water fee

Fees for customers connected to the City of Lloydminster Water Utility:

	Water & Wastewater
	Fixed Fee Monthly Charge
Meter Size	Meter Area	Current Monthly Rate
5/8''	1 x	$18.99
3/4''	1.5 x	$24.48
1''	2.5 x	$47.46
1.5''	6 x	$113.92
2''	10 x	$189.86
3''	23 x	$436.68
4''	41 x	$778.41
6''	92 x	$1,746.68

Variable Fee ($/m3)
Current Rate
*1	$3.60
*2	$3.76

*1 - Up to 30 m3/billing period

*2 - Up to and over 30 m3/billing period (Any bill showing consumption over 30 m3 will be charged at the higher rate for the full amount).

Fees for customers connected to City of Lloydminster Water only service

	Water Only
	Fixed Fee Monthly Charge
Meter Size	Meter Area	Current Monthly Rate
5/8''	1 x	$14.81
3/4''	1.5 x	$22.21
1''	2.5 x	$37.02
1.5''	6 x	$88.85
2''	10 x	$148.09
3''	23 x	$340.60
4''	41 x	$607.16
6''	92 x	$1,362.42

Variable Fee ($/m3)
Current Rate
*1	$3.81
*2	$3.94

*1 - Up to 30 m3/billing period

*2 - Up to and over 30 m3/billing period (Any bill showing consumption over 30 m3 will be charged at the higher rate for the the full amount).

Fees for the purchase of bulk water and for the supply of temporary water service

Bulk Water
Bulk Water ($/m3)
$7.98

The current rates for these services are provided in Utility Bylaw (26-2016).

Tax Bill Payments

Tax bill payments may be made by cash, cheque, debit or through any of the following methods. Please note, after June 30, 2019, penalties will be applied to outstanding property taxes.

Online banking

Property taxes can be paid through online banking.

Find the name of the payee for
your City property taxes for your bank

Pre-authorized debit (PAD) plan agreement

Pre-authorized debit payments are arranged to pre-pay property taxes for the following year. The property taxes have to be paid off for the current year before starting a PAD Agreement. A completed PAD Agreement, along with a VOID cheque, may be submitted by email, fax, mail or in person at the address located on the bottom of the form.

The PAD Agreement will remain in effect until the City of Lloydminster has received written notification from the property owner of its change or cancellation.

To cancel your existing PAD Agreement, please fill out the Cancellation Notice.

Printable Forms

In person

Payment can be made in person at City Hall, 4420-50 Ave., during regular business hours.

After hours

After-hour payments can be made by submitting a cheque, with the tax roll number included, in the City Hall mail slot.

Through your financial institution

Property owners can also pay their property taxes at their financial institution of choice. The City cannot process credit card payments, however, payments may be made using Plastiq, a third-party service provider.