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Opening and Closing Utility Accounts

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Opening a Utility Account 

Opening a utility account for the first time
Complete an Application Form

Online: Complete and submit your application here for residential applicants and here for commercial applicants

Phone: Call 780-875-6184, Ext. 2125 from 8 a.m. - 5 p.m., Monday to Friday

In-Person: Visit us at Lloydminster City Hall from 8 a.m. - 5 p.m., Monday to Friday

Information Required
  • Your name
  • Your birthday
  • Your email
  • Your phone number
  • Account type (homeowner or tenant)
  • Possession date
  • Service address
  • Type of Business (commercial applicants only)
  • Landlord name and phone number (tenant applicants only)
Notice Required
  •  You will need to apply for an account at least three business days before the possession date.
Moving within the City of Lloydminster with a current utility account 
  • If you have a current utility account, complete a Transfer Request to transfer your account to a new address.
  • You will need to inform the City of your transfer request at least three business days before the move-out/in date. 
Moving into a rental property as a tenant
  • Tenants may open an account that is created jointly in their name and the property owners. Note, the City requires confirmation from the property owner before the account is created.
  • Tenants without a utility account can apply here.
  • Tenants with a current account can request a transfer to a new address here. 

Deposits and Fees

  • Tenants are required to pay a $250 deposit before an account is created.
  • All applicants must pay a $60 connection fee, which is added to the first bill. 

Closing a Utility Account 

No longer requires a utility account
Complete a Disconnection Form
Online: Complete and submit your form here

Phone: Call 780-875-6184 ext. 2125 from 8 a.m. - 5 p.m., Monday to Friday

In-Person: Visit us at Lloydminster City Hall from 8 a.m. - 5 p.m., Monday to Friday

Information Required
  • Your name
  • Your utility account number
  • Move out date
  • Service address
  • Forwarding address
  • Phone number
  • Email
Notice Required
You will need to inform the City of your disconnection request at least three business days before the move-out date. 
Moving within the City of Lloydminster and has a current utility account 
  • If you are moving within Lloydminster and still require a utility account, complete the Transfer Request form to transfer your account to a new address.
  • You will need to inform the City of your transfer request at least three business days before the move-out/in date. 
Moving out of a rental property as a tenant
  • When a tenant moves out, a disconnection form must be submitted by either the property owner or tenant.
  • If no new tenant moves in, the utility account is put back in the property owner’s name. 
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Related Links

  • Utility Rates
  • Utilities Payments

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© 2023 City of Lloydminster, 4420-50 Avenue, Lloydminster, AB/SK T9V 0W2, Phone: 780-875-6184, Fax: 780-871-8345, Email: info@lloydminster.ca

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